Key handover in Seville



Key handover in Seville is practical to replace you in the field in various tasks: are you planning works in your house and want to be able to hand over the keys to the service provider selected for this or that intervention? Do you want to rent your house and find a way to give the keys to your tenants? Are you going to receive friends or other guests and want the reception booked for them to include the handover of keys? Our concierge service in Seville can help you.

Owner of a secondary residence in Seville, you have to hand over the keys to a service provider: the plumber has to intervene, a new piece of furniture is going to be delivered, a handyman has to fix an Internet problem, your new gardener needs to check the state of your garden, you have to make some estimates... Concierge Seville is at your disposal to help you.

You own a property in Seville and you want to rent it on a seasonal basis or lend it to friends for a short stay: you must hand over the keys to your guests.

This seasonal rental involves a significant workload to manage the arrivals and departures of your tenants.

Concierge Seville can assist you in the preparation of the reception of tenants in Seville with defined services and this outside the framework of a regulated activity: Concierge Seville is not a real estate agency.

The key handover is done at your request (mandate) with your various guests or service providers. As for the tenants, our job is to prepare the rental before their arrival (opening the shutters, airing the rooms, cleaning). Then we introduce them to the property (water/electricity meter, any special features, etc.) and finally, we hand over the keys. It is important to us that the tenants receive a warm, friendly and personal welcome. And that they feel welcome when they arrive in Seville.

In return, the owner should feel confident and secure knowing that his property is being taken care of by a team of committed professionals who will not fail to report any incident (human, weather, etc.).

Handing over the keys is only part of the welcome we give to your guests. If you wish, the concierge service of Concierge Sevilla will intervene during the rental period (breakdown, malfunction of an appliance, etc.) to save you the hassle of moving in. At the end of our intervention, an incident report will be sent to you by email.

We offer complementary and personalized services: setting the table before the arrival of your guests, friends and invitees, leaving a bottle of wine for their reception, etc.

Finally, our team also offers cleaning services a la carte which are detailed in the section of cleaning and maintenance in Seville.

Logistics of reception



Receiving your guests involves important logistics that take time and require a maximum of organization.

To prepare the arrival of your guests, it is necessary a first contact about a week before their arrival: introducing Seville to your guests by phone and email a week before their arrival allows you to put them in the atmosphere of a serene welcome, make them feel that they will be welcome and cared for. And also give them peace of mind about the rented or borrowed property.

A second contact is made 48 hours before their arrival: it is then a matter of defining an appointment time to receive your guests directly at your second home and to present the property and its specificities to them.

Finally, the departure from the property must also be organized! It is important to define a time to ensure the "check out" by means of a personalized appointment to verify that the stay has gone well and to ensure the loyalty of your guests.

Personalized welcome



Concierge Sevilla offers a personalized welcome to your guests, tailor-made.

Do you have an original idea for the reception of your guests, or do you have special wishes? We can offer a personalized welcome, from the simplest to the most complex: in summer, for example, guests especially appreciate finding a fresh bottle of water in the fridge when they arrive from their long vacation trip. Everything is possible: setting the table before the arrival of your guests, putting a bottle of champagne in the fridge, preparing the beds, tickets to go on the merry-go-round or enter the aquarium, in the case of families with children, children's equipment prepared and at your disposal, etc. We will welcome your guests in your image and likeness.

Multilingual welcome



Many of our clients' guests speak a foreign language: Concierge Sevilla offers a multilingual welcome to your guests.

CWith a rigorous background in English and French, multiple and lengthy experiences abroad and experience in teaching English and French, especially at university, the Concierge Sevilla team carries out the whole process of welcoming your guests in English if necessary.

In particular, the contact phase, reception logistics by email, by phone, on-site services and follow-up of the stay. Concierge Sevilla is the preferred English-speaking contact for any problem, question or request for information from your English, German, Swiss or Belgian guests, etc.

In addition, Concierge Sevilla can respond to the wishes of foreign owners directly in English or French..